Company: Agrecol, LLC
Title: Customer Service Representative
Reports To: Nursery Sales Manager
Department: Nursery Sales
Agrecol is a Wisconsin-based native seed nursery that produces high-quality native seeds, plants, and erosion control systems. As a small company that is swiftly growing, we pride ourselves on our employees and treat them like family.
Customer Service Representative is an entry-level position and an excellent way to be introduced to the conservation industry using native seed and plant materials. Our Nursery Sales team members support our great customers with excellent communication, sales, and product support. Nursery Sales team members get to experience many facets of the business, cross-train in different departments and often develop focused skill sets which lead to quick career growth within this specialized industry.
Duties and Responsibilities
Assist customers through phone and email communications
Proficiently quote order requests and project needs
Enter and process customer sales orders
Schedule and confirm orders and deliveries
Provide clients with accurate product knowledge and support
Gather, maintain, and verify customer information
Provide support for inside and outside sales team members
Complete ad hoc projects, tasks, and reports when required
Minimum Qualifications of Candidate
1+ years of customer service & office environment or retail sales experience required
Familiarity with landscaping industry or native plants would be a distinct advantage
Proficient use in Microsoft applications, including Outlook and Excel
Proficient in multi-tasking
Work requires professional written and verbal communication as well as great interpersonal skills
Customer focused (i.e., generating accurate and timely results and effectively and timely communicating to customers, colleagues and management)
Job Type: Full-Time
Schedule: Monday – Friday, 8-4:30
Insurance: We offer the following insurance opportunities: Dental, Health, Vision, and Life
401(k): We offer a competitive 401(k) plan
Location: Our office is located just outside of Evansville, surrounded by native prairie and farmland, a beautiful backdrop for your commute.
Dress: Our office dress code is casual. Most employees wear jeans and sweaters to the office and depending on the day, will dress business casual if needed.
Physical Demands and Work Environment
These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Work is primarily sedentary, often sitting for prolonged periods of time with occasional standing, performed in an office environment with occasional work being done in storage facilities conducting inventory counts.
Must be able to lift and move up to 25 pounds.
Ongoing daily use of computers and telephone.
Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Personal/Physiological: Interaction with people, working around people, planning of activities, making judgements in emergency situations, frequent changes in duties and volume of work, intra-organizational communication.
Low to moderate noise level consistent with an office environment with occasional higher noise level. Must be able to work with frequent interruption.
Please send resume to [email protected]