Company: Agrecol, LLC
Title: Customer Service Representative
Reports To: Nursery
Sales Manager
Department: Nursery Sales
Company Summary
Agrecol is a Wisconsin-based native seed nursery
that produces high-quality native seeds, plants, and erosion control systems.
As a small company that is swiftly growing, we pride ourselves on our employees
and treat them like family.
Position
Summary
Customer
Service Representative is an entry-level position and an excellent way to be
introduced to the conservation industry using native seed and plant materials.
Our Nursery Sales team members support our great customers with excellent
communication, sales, and product support. Nursery Sales team members get to
experience many facets of the business, cross-train in different departments
and often develop focused skill sets which lead to quick career growth within
this specialized industry.
Duties
and Responsibilities
Assist
customers through phone and email communications
Proficiently
quote order requests and project needs
Enter
and process customer sales orders
Schedule
and confirm orders and deliveries
Provide
clients with accurate product knowledge and support
Gather,
maintain, and verify customer information
Provide
support for inside and outside sales team members
Complete
ad hoc projects, tasks, and reports when required
Minimum
Qualifications of Candidate
Experience
1+ years
of customer service & office environment or retail sales experience
required
Familiarity
with landscaping industry or native plants would be a distinct advantage
Proficient
use in Microsoft applications, including Outlook and Excel
Characteristics
Team
player
Self-motivated
Proficient
in multi-tasking
Work
requires professional written and verbal communication as well as great
interpersonal skills
Customer
focused (i.e., generating accurate and timely results and effectively and
timely communicating to customers, colleagues and management)
Benefits
Job
Type: Full-Time
Schedule: Monday – Friday,
8-4:30
Insurance: We offer the following insurance opportunities:
Dental, Health, Vision, and Life
401(k): We offer a competitive 401(k) plan
Location: Our office is located just outside of Evansville, surrounded by
native prairie and farmland, a beautiful backdrop for your commute.
Dress: Our office dress code is
casual. Most employees wear jeans and sweaters to the office and depending on
the day, will dress business casual if needed.
Physical
Demands and Work Environment
Work is
primarily sedentary, often sitting for prolonged periods of time with
occasional standing, performed in an office environment with occasional work
being done in storage facilities conducting inventory counts.
Must be
able to lift and move up to 25 pounds.
Ongoing
daily use of computers and telephone.
Walk,
sit, stand, bend, climb, and use hands to finger, handle, or feel objects,
tools, or controls; reach with hands and arms; balance; stoop; talk, hear,
read, count, and write.
Specific
vision abilities required by the job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to focus.
Personal/Physiological:
Interaction with people, working around people, planning of activities, making
judgements in emergency situations, frequent changes in duties and volume of
work, intra-organizational communication.
Low to
moderate noise level consistent with an office environment with occasional
higher noise level. Must be able to work with frequent interruption.
Please send resume to [email protected]